“Management Services” will usually include the following tasks
as part of the management fee on the service charge account
- Preparation and issue of a quarterly reconciliation statement of income and expenditure on an Owners Account, per Residential Unit.
- Preparation and issue of an annual newsletter and budget
- Preparation and issue of a summarised annual property inspection
- Processing of customer receipts and allocation of payments
- Processing of payments to contractors
- Processing of reactive maintenance instructions to contractors
- Responding to customer service enquiries
- Conducting competitive tender reviews of services
- Attendance at an Annual General Meeting
- Periodic quality checking of contractors service
- Meetings with owners and Owners Association committees
- Meetings with utility providers
- Check and record utility provision consumption
- Major works opinion ballots
Other management services provided by The Property
Management Company that may incur additional fees include;
- Contract management of major competitive tender projects
- Management and supervision of onsite building superintendents
- Procurement, administration and claims on a block buildings policy
- Legal action to recover common service charge arrears
- Compliance with health and safety and buildings regulation management
- Final closing account reconciliation statement